Task: Produce Request Fulfillment Summary
The purpose of this task is to capture the lessons learnt and obtain client sign-off on the Request Fulfillment handover activities.
Relationships
RolesPrimary: Additional: Assisting:
Outputs
Main Description
Request Fulfillment Manager must collect information such as work products, performance measures, results and improvement information derived from the Request Fulfillment process. During the execution of Request Fulfillment process, the Request Fulfillment Manager would have come across certain improvement area’s and best practices, lessons learnt etc. These need to be documented in Request Fulfillment Summary, for reference by similar engagements in future.